Friday, June 29, 2012

The "S" Word


This week, the Promotional Products Industry was featured on the front page of the venerable Wall Street Journal.  The focus of the piece was on ASI Chairman and industry pioneer Mr. Norman Cohn.  To be sure, press of this magnitude is a tremendous coup for our industry and we all owe kudos to the folks at ASI for orchestrating a significantly visible piece that benefits all of us.

The curious part of the article for me began with the headline 
"In the Land of Giveaways, Mr. Cohn is the Sultan of Swag".  "Swag", the oft used term by end-users, is a dagger in the heart of many industry professionals.  Reporter Lucette Lagnado proceeds to "Drop the "S" bomb so frequently throughout the article that it starts to feel like a Lil Wayne concert (an additional 13 times to be exact).

My initial thought was that this must be purposeful positioning, perhaps an edgy industry re-branding of sorts, but my theory was quickly derailed by ASI CEO Tim Andrews who tweeted: "P.S. For my industry friends and colleagues:  While we lobbied to avoid "swag," it wasn't possible because that's what a lot people call it..." 


But this concept did get my wheels spinning.  Why not reclaim and embrace The "S" word?  There has never been a more important time to try to attract a younger demographic to the promotional products industry.  The word Swag certainly resonates with the kids (can't believe I am old enough to say things like "the kids"), and it certainly has a positive connotation, so why not?


Beyond the reference to the ubiquitous gift bag of “stuff” or rock concert “giveaways”, the word Swag also suggests confidence (Swagger).  It is used by everyone from professional athletes to politicians to musicians.  Heck, Justin Bieber even recently claimed his own variation "Swaggie".


Our industry is so much fun and the product we sell is arguably the most effective and measurable advertising medium available. Unfortunately, we have never done a particularly good job of naming what we do for some reason. When you tell somebody at a cocktail party that you sell advertising specialties or promotional products it often requires further explanation (insert your elevator pitch here).  Whether you like the word or not, I would be willing to wager that if you followed up with "you know...Swag…" most people would know what you were talking about.

I have been involved in this industry for most of my life.  I grew up counting and folding t-shirts in my garage on the weekends and I have a passion and respect for what we do and for those that blazed the trail before me.  To be clear, I still absolutely cringe when somebody confronts me with "Trinkets and Trash" or "CPS" or "Tchotchkes", but I am okay with "Swag".  When we sell it right, it really is just about asking the right questions, listening, and coming back with a creative solution to our client's problems.  It has never really just been about the product, regardless of what you call it. 

So let’s all stop taking ourselves so seriously, and “Swag Up”!


Thursday, June 14, 2012

Setting Attainable Goals

"Success is the progressive realization of a worthy goal or ideal."
Earl Nightingale



Words from the original self help guru and "Quoteamatic Machine" Earl Nightingale.. Every sports coach, business coach, life coach, sales coach and motivational speaker in the world has likely mentioned the importance of setting goals in your personal and professional lives at some point.
 
Personal goals can be as simple as making a New Years resolution to lose 10 pounds or as complex as charting out a personal development path with weekly and monthly checkpoints.  Professional goal setting takes many different forms.  Organizations proclaim mission statements to motivate employees, chart a course, and add a human element to a corporate entity.  Sales organizations set Targets and Budgets for their teams and individually to motivate, keep on task, and create a competitive environment.

The reality is that we are setting goals all the time.  For my 7 year old it might be choking back the Brussels sprouts so she can have ice cream for dessert.  For many of us, it might just be getting through the work week so we can get to the weekend. 


In my experience, happiness and success are a result of setting and achieving attainable goals.  Setting a personal goal to lose 50 pounds may be unattainable in the short term even though you may have the best intentions.  However, losing 10 pounds to start might be a little more attainable.  

Similarly, the sales manager that keeps jacking up the sales targets to unattainable heights each year without taking into account underlying conditions is setting their team up for failure.  Positioning your team to succeed is far more motivational than reciting your High School Football Coach's half time pep talk, or Baldwin's ABC Speech from Glengarry Glen Ross or a $25 gift card to Applebees.


The Donkey keeps following the carrot on the string because it is never more than a few steps away.  If you keep feeding the donkey carrots and ask him to walk, or if a basket of carrots was waiting for him at the end of the journey I am pretty sure he wouldn't move very fast....


I am going to run a half marathon this weekend.  What is your goal?  I wanna know... @dannybraunstein